Operational Procedures

Attendance and holidays

If your child is out for the day ., this allows us to plan for meals and activities in the classroom.  Also let us know if your child is absent due to an illness, so that we may take any necessary health precautions for all our children. The holiday schedule will be updated annually.  .  Holidays are times our kids and staff can spend time with their families.   The school reserves the right to make any necessary changes. 


Arrival and departure

Please sign your child in and out daily.  Keep in mind your child’s classroom schedule when bringing your child. Once your child turns two they must be brought in by 9 am.   This is a prime opportunity for cognitive development, as they will miss their opening circle time, which is the introduction of the day.  For children under two that come in after 9 am, please be sure you provide breakfast.

Bringing your child during naptime makes it difficult for her/him to rest is disruptive to the other children who are asleep.  Our educational program begins with breakfast snacks at 8:30 am. Early arrivals (between 7-8 am) should be taken to the designated classroom or playground where staff members will be on duty. Children arriving at or after 8 am should be taken directly to their individual classrooms or to their teacher.   

Please walk your child all the way to their classroom, this is your opportunity to see their play environment. For your child’s safety, we will only release them to an adult. When you sign your child in and let the teacher know you have arrived, the teacher will then become responsible for your child.  As is true when you pick them up once you sign them out your child should be with you. Children will be released only to those authorized persons listed on the enrollment forms.  We will ask for photo identification upon pick up if it is someone the staff member has not yet met.    

Parents or a designated adult must sign in their child with the arrival time and initials upon arrival and sign out their child indicating departure time and initials on the SIGN IN/SIGN OUT SHEET, which is located near the classroom door or with the teacher if the class is not in the classroom at the time of drop off or pick up (playground, swimming, etc.).  

For the safety of all during arrival and departure, parents must maintain close supervision of their child at all times inside and outside. Children should not be allowed in any classrooms or to wander the premises without an adult supervising them closely. Parents must not leave any infant or child under the age of 10 in the car at any time of the year, even for a few minutes to drop off a sibling, since it is considered leaving a child in a potentially dangerous situation (especially due to extreme weather in South Texas).  

Children will be asked to pick up materials they are using before they leave the classroom or playground. Please check cubbies and mailboxes for artwork, soiled clothing, and notes to parents.

Lunches and snacks

Tuition includes breakfast snacks, lunch, and afternoon snacks.  A weekly menu will be posted.  Parents must provide food for children with allergies or special needs. ().  We strive to provide healthy and nutritious foods for our children. Each month you will have an opportunity to bring a snack for your child’s class, we will give you a list of approved foods.  Make this a special planning time for you and your child.


Rest time / mats

After lunchtime, a rest period is provided for all children starting in (infants are on their own individual schedules).  We recommend that your purchase your mats at, 327 NW Loop 410, San Antonio, TX 78216, 210-340-0504.  Please send a lightweight blanket for your child.   We ask that you take this home weekly and wash it, this will give it your scent from home and help maintain a healthy environment for everyone.


Toys and show-n-tell

Please do not bring toys from home. This policy will help minimize the possibility of other children wanting the toy and it getting broken or lost.  To allow the children some individuality, we will have show-n-tell days. 


Rights and responsibilities, and positive guidance

As children grow and develop we want to them in becoming responsible. Please join us as we model and teach together.  If your child tears any books we ask that you and your child to go to the book store and replace that book, we will send the book that was torn home (infants, birth to 18 months will be given cloth and plastic books; it is our expectations that Toddlers 18 months and older will have been read too often enough at home and school that they will care for their books).  If your child colors on the walls or floors we will ask you to help them clean it up so that they learn that it is important to care for our school.  that with the RIGHT of a nurturing and loving education is their RESPONSIBILITY to care for it. .  These techniques include: ignoring the ignorable, positive language, five techniques for setting limits, correctional feedback, negotiation, and discipline with dignity. Our guidance will be consistent, and shall be based on an understanding of individual needs and development, and shall promote self-discipline. We will work with you if your child needs some temporary individual attention. .  Therefore, we will alert you to this so we can get support for your child as early as possible.  Note that any cases of extreme continued behavior that endangers other children or themselves are outcries, your children are telling us they need help, and therefore we must respond.  Parent(s) will be called to schedule a conference so that together we can seek the help your child may need. In case of continued behavior that is of major concern, a conference will be held to determine a plan of action for the next two weeks. A second conference will be held to discuss the progress and agree on the next step.  If there has been no change in behavior this is usually a sign that your child needs more than we can provide, we will help you find the assistance that you need.  This could mean a temporary drop from our enrollment. Each case will be handled on an individual basis.



Label all items - mats, clothes, backpacks, etc.  This will reduce confusion when items are misplaced.  Please keep expensive jewelry or belongings such as toys or stuffed animals at home.  When your child comes to school we want to concentrate on playing with them rather than be concerned about their personal belongings.  Unlabeled items will be placed in the lost and found box, unclaimed items will be donated to a charitable organization at the end of each week.


Dress for play

Clothing that is easy to put on and take off encourages independence. Our program promotes exploration and direct experiences of many kinds. Please understand that this kind of philosophy is not consistent with staying clean, it helps if a child’s school clothing is selected with this in mind. Rubber-soled shoes are best for active young children on the playground; boots (except on Western Day), dressy shoes, flip flops, sandals, or similar shoes can be hazardous and are highly discouraged. Shoes are required for all children, infants should begin wearing appropriate shoes when they are pulling up to stand, this allows children to be able to play and explore. A complete change of clothing must be kept in a child’s backpack at all times. All articles of removable clothing (jackets, sweaters, hats, etc.) should be marked clearly with the child’s name. Dress your child in clothing that is durable and comfortable. Please have many of your child’s favorite activities that may tend to be a little messy, like finger painting and digging in the dirt. Clothing and shoes should be easy for children to take off and put on during toileting.  The children will go outside every day (unless it is raining) so dress them accordingly. 


Emergency drills, severe weather, closures

We will close on “Authorized Closings due to Inclement Weather”, we follow the National Weather Forecast, County, City of San Antonio, Alamo Heights, and Northeast school districts' decisions to close.


Fire drills are held at minimum monthly and disaster drills every three months.  This might make quite an impression on your child the first time a drill is held, but your child will soon become accustomed to it and know just what to do in the event of an emergency.  On severe weather days, watch KEN5 TV or listen to KSLR for instruction on the possible closure of facilities. Our re-location shelter, in case of a required evacuation, is La Petite Academy located at 318 W. Sunset, 78209, (210) 824-1200.

Emergency procedures for individual children

In case of a medical emergency, Emergency Medical Service will be notified immediately if the injury is severe or life-threatening, then the parents will be notified.  If a parent cannot be reached, the emergency contact you list on your enrollment form will be called.  The doctor listed on the enrollment form filled by the parent will be contacted if needed.  A staff member will accompany your child to the hospital if a trip is necessary.  The parent will assume responsibility for the above charges. Children with special food allergies or limitations must have this identified on their enrollment form.


Health practices

1. Medication: The American Association of Pediatricians and Child Protective Services advocates for all children’s medications to be given at home by their parents. Most pediatricians are writing prescriptions for dosages that can be administered twice a day when your child wakes up and before they go to bed; those that are given three times a day can be given when the child wakes up, upon arrival at home, and before bedtime. This allows you to be able to be assured that your child is given their medications as needed. You can imagine that in a class of 4 babies or 6 toddlers or 10 preschoolers a teacher carries much responsibility and we do not ever want to make an error when it comes to the health of your child.  Even asthma treatments can be given at home. 

2. Vision and hearing: Texas law requires that each child has on file a medical form containing the health history, immunization records, hearing and vision screening for 4-year-olds and up, and necessary emergency information.  When your child turns 4 you must specifically request a hearing and vision screening from your physician, we recommend that you request this at 3 years old and if you have a family history of hearing and acuity issues you may have these exams earlier.  Your child cannot tell you if they are not seeing or hearing well we need to be observant and request those check-ups.  The hearing and visual form is part of your enrollment form that we will ask you to update annually in August.  This form must be filled out and signed by a licensed physician.  The completed and signed form must be returned within three days of your child’s enrollment date.

3. Head lice:  as recommended by the National Pediculosis Association (NPA) we have a “no-nit policy”, which means that after treatment if a child has nits or lice they may not come back to school until they are lice and nit free.  There is great controversy about whether the nits (eggs) are contagious or not, we prefer to avoid taking any chances with your child.  According to the NPA, “the Food and Drug Administration recommends repeating chemical treatments in 7-10 days because none of the available treatment products are 100% effective against lice eggs and those remaining viable nits will hatch lice. Unfortunately, the FDA’s directive does not take into consideration the endemic nature of head lice. Children being managed in this manner can infest others or become re-infested in the interim. Mechanical removal of head lice and nits is less noxious and more likely to be successful than repeated chemical treatments.”  For more information, you can log onto: HeadLice.Org Hot Spots.  We know you are as protective of your children as we are so help us do EVERYTHING we can to keep your children healthy.


4. Illness: a child who has a fever of 100o or higher and/or is otherwise ill (vomiting, pain, diarrhea, frequent coughing, excessive nasal discharge, signs of conjunctivitis, etc.) or generally not feeling well should be kept at home until he/she has been free of fever without fever-reducing medication or other symptoms for at least 24 hours. 

For the well-being of the child and others in the program, the parent will be notified so that the child can be picked up and taken home. When called, you (or an alternate emergency person) are expected to pick up your child immediately. This is to protect the health of your child and his/her classmates. We appreciate your cooperation in this matter.   If your child is not well enough to play outdoors, he/she should be kept home. Outdoor play is an integral part of the day’s program and the children go outdoors daily.

After your child has been ill, it is important to adhere to the following guidelines when determining whether or not your child is ready to return to school:

a) mood, appetite, behavior, and activity are again normal,  

b) no fever for 24 hours or more (without fever-reducing medication),

c) antibiotics (if prescribed) have been used for a full 24 hours,

d) no vomiting or diarrhea in the past 24 hours,

e) frequent coughing, the excessive nasal discharge has been resolved. 

Please do not send a sick child to school.  In fairness to others, we ask that you watch for symptoms or illness and keep your child at home if there is a risk of exposing other children to illness.

We want to keep all our children healthy.  Many conditions require a longer period of exclusion from school attendance. The Director will reserve the option of asking a parent to keep the child home if their health status is questionably infectious or if the child requires additional care that would make it too difficult for the child to participate in routine activities.  One such condition frequently recurring in the center setting is diarrhea.  If your child develops diarrhea, he or she will be sent home from school the second time it occurs during the day.  In the event that your child has a contagious disease, please notify the school so that we, in turn, can notify other parents. Please have a backup plan for picking up your child in case you are unable to come for your child within a reasonable amount of time.  We will call one of the emergency numbers if the parents cannot be contacted. Please be careful to inform the Center of any changes in your work, home, or emergency numbers.  We need to have current information on file always.  We want your child and ALL of our children to be healthy, we are committed to maintaining a safe, healthy environment for your child, and together we will be successful.

5. Injury: when your child has an injury to the face and/or head we will call you.

We will complete and give you a copy of an incident report for any other injuries.  For injuries occurring away from school, you will be required to fill out an “Incident report” as well, explaining how and when your child was injured.   

Remember that kids are just kids and that bumps, scratches, and bruises are part of crawling, climbing, running and ordinary play, they can occur on our watch as well as yours but we promise to do our best to avoid them as much as possible.

6. Food and other allergies: please be sure the Center is provided with information from the child’s doctor if your child has an allergy, such as food, medication, insect bites, etc.  If your child will need medications to counteract the reaction, please be sure we have it on hand with a signed permission slip to administer the medication.

Keeping infants healthy


1. Bottles and Sipping Cups: please bring enough bottles/cups for your baby for the day. For instance, if your baby drinks 3 bottles/cups a day, bring those bottles/cups premade and ready to go, we do have a refrigerator just for our babies! We will rinse them and place them in your babies’ bags. Bottles and sipping cups have so many places where germs may reside and we want to be sure that that does not happen.  In the evenings you can wash and/or sterilize those bottles and help us keep your baby healthier.  This extra step will help get rid of any potential germs that may creep into those tiny spaces between the nipple and bottle lid.  Here is what the experts say about bottle washing:  AAP's Recommendation, The American Academy of Pediatrics recommends cleaning and sterilizing baby bottles, nipples, and related utensils by putting them in the dishwasher. If you have chlorinated tap water, the AAP suggests washing the utensils with dishwashing detergent in hot tap water, then rinsing with hot tap water, in this case, there's no need to sterilize, as this process will clean the utensils effectively. If you don't have chlorinated tap water, the AAP recommends boiling your utensils in water for five to 10 minutes to sterilize them. The AAP does not state a time when you should stop cleaning or sterilizing bottles and utensils in the manner it suggests.

Whether you are feeding your baby pumped breast milk or formula, you need to use sterile baby bottles. According to the American Academy of Pediatrics, washing the bottles, nipples, and rings in hot, soapy water or the dishwasher might be good enough if you have chlorinated water. If you are not certain your water is chlorinated, it's best to be safe. Sterilizing baby bottles kills germs and bacteria that can make your baby sick. It's not complicated to sterilize baby bottles, and while there are many methods, boiling water is the most reliable.  The Safest Way to Sterilize Baby Bottles:   Step 1: Take the bottles apart by unscrewing the ring and popping out the nipple, if all three come apart. Don't leave the nipples in the rings if they do come apart because milk residue can collect between them.   Step 2:  Wash all parts of the bottles with hot water and dish soap. Use a clean, flexible bottle brush to get into the bottom of the bottles and all of the nooks and crannies of the nipples and rings. Rinse everything thoroughly with hot water


2. Transition: when our infants are developmentally ready to move from Infantville to Toddlerville, as we say when they are “walking and talking”, then we will visit with you and begin a transition process.  This process for most infants takes 3-8 weeks, it is dependent on the individual.


3. Nurturing our babies: for moms who choose to nurse their infants, we want you to know that we encourage you and support you if you choose to come in and feed your baby throughout the day.  We have a rocker in the infant room where it is quiet and private for you to bond.  If you would like more privacy, our office and front room are also available with a comfortable chair and couch.  We want to support you in nurturing and bonding with your baby. 


4. Infants ages birth through 17 months old: by child care licensing standards, your infant is considered to be a “child” at 18 months old.  Until that age they are “infants”.  For their safety, children more than 18 months older must be separated, i.e. for a 6-month-old the oldest child they may be with is 24 months (6 + 18 months).  And infants 0-17 months must nap with the ratio of the minimum standard of teachers; at our school, this usually means all infants nap with 2 teachers in Infantville.

Celebrations and photos

We will have seasonal parties such as Halloween, Christmas, Valentine’s Day, Easter, and Thanksgiving.  Parent’s involvement is most welcome.  By signing the parent agreement, I agree to allow my child’s photo to be taken for instructional uses in the classroom (for example the charts and name cards in the classrooms) and in addition to the, I’m Just a Kid! website.  I understand that these photos as well as family photos we bring and/or are taken may be used in the parent notes, classrooms, and the website.  If photos of your child will not be permitted, please indicate it on the parent agreement page by circling that item and initialing it.


Teachers caring for your children AFTER hours

Please note that I’m Just a Kid! does not encourage parents to employ our staff.  If you choose to do so, we are not responsible.  Unless they are an authorized person to pick up your child, they may not take your child home or pick them up on our premises.  We recognize that parents may need this assistance yet we cannot take responsibility for events that occur beyond our hours and premises.  Our concern is that discord may occur between you and our staff that will impact our program and services.  Therefore, we strongly discourage it.